daun Platform Privacy Notice

This page describes what we collect when you use daun and how we keep that data protected. We take your privacy seriously and store your information securely on encrypted servers. Our commitment is to be transparent about what we ask for and how we use it.

When you register on daun—whether via Android app, iPhone browser, or desktop—we collect personal information necessary to verify your identity, process your deposits and withdrawals, and provide customer support. We use payment processors for transactions, but we do not sell your data to third parties. We comply with data-protection standards and your rights to access, correct, or request deletion of your information.

Our privacy practices are governed by the laws of the jurisdictions where daun operates. We remain committed to protecting your account security through KYC verification, encrypted data handling, and transparent data practices.

What We Collect When You Use daun

When you create a daun account, we collect several types of information. Your identity data includes your full name, date of birth, phone number, email address, and government-issued ID number. We ask for this information to verify you are who you claim to be and to comply with anti-money-laundering regulations in supported jurisdictions.

We also collect address information—your residential address, city, and postal code. We use this to confirm your location and to send important account communications if needed. We store this data in encrypted form on our servers.

We collect transactional data automatically—every bet you place, every deposit and withdrawal, and every game session you start is recorded. We use this data to settle your bets fairly, audit our systems for fraud, and provide you with a detailed account history.

How We Use Your Data on daun

We use your personal data primarily for account verification and regulatory compliance. Our KYC process confirms you meet the legal requirements to access daun's services. We match your identity against watchlists and databases to prevent fraud, money laundering, and underage access.

We use your transactional data to settle bets, calculate bonuses, and detect fraud. If we notice unusual betting patterns—such as rapid bets on opposite outcomes, or accounts depositing and withdrawing unusually large amounts—we flag these for review. This helps us prevent money laundering and bonus abuse.

We use your contact information to send account notifications—such as withdrawal confirmations, security alerts, or password-reset codes. We may also contact you if we suspect fraudulent activity on your account or need to verify additional information.

Third-Party Payment Processors and daun

We work with payment processors to handle deposits and withdrawals on daun. These processors—which may include representatives of local payment, online payment, e-wallet, mobile banking, local payment, online payment, and the major Indonesian banks—receive your payment information to complete transactions. These processors are bound by contracts to protect your data and use it only for processing daun payments.

Your payment data may be stored on servers outside Indonesia, as many payment processors operate globally. By using daun, you consent to this cross-border transfer. We only work with processors that use encryption and follow international data-protection standards.

We also work with fraud-detection and identity-verification partners. These services receive your name and ID number to confirm you are not using false documents or multiple accounts. These partners do not use your data for other purposes and only retain it as long as necessary for verification.

How Long We Keep Your Data on daun

We retain your personal data for as long as your daun account is active and for a period of time after account closure to comply with anti-money-laundering regulations. Typically, this is five to seven years. We retain transactional data (bets, deposits, withdrawals) for the same period so you can access your account history and we can investigate disputes if needed.

We delete marketing preferences, temporary login tokens, and session cookies more quickly—usually within weeks or months of your last use. We do not automatically delete account data simply because you haven't logged in; you must explicitly request account closure.

If we close your account due to violation of our terms, we retain data longer to document the reason for closure and prevent you from opening a new account to circumvent our policies.

Your Rights on daun

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. We will provide this data in a readable format within a reasonable timeframe, typically within one to two weeks.

You have the right to correct inaccurate data. If your name, address, or phone number is wrong in your daun account, contact support to update it. We will verify the change using appropriate documentation.

You have the right to opt out of non-essential communications. If we send promotional emails or newsletters about new games or tournaments on daun, you can unsubscribe from your account settings. We will continue to send transactional emails (deposit confirmations, withdrawal status) because these are necessary for account security.

How daun Protects Your Data

We encrypt all data in transit using SSL (Secure Sockets Layer) encryption. When you connect to daun via your Android app, iPhone browser, or desktop, all communication between your device and our servers is encrypted. This prevents third parties from intercepting your login credentials, payment information, or transaction details.

We store your data at rest using encryption keys. Your password is hashed using a cryptographic algorithm so that even our own staff cannot read it. If you forget your password, we cannot retrieve it—only you can reset it via your registered email or phone.

We use firewalls, intrusion detection systems, and regular security audits to protect our servers. We require staff who access your data to sign confidentiality agreements. Access is limited to authorized personnel only and is logged for accountability.

Cookies and Tracking on daun

We use cookies and similar technologies to maintain your login session on daun and to remember your preferences (such as language selection or favorite betting categories). These cookies are stored on your device and sent to our servers with each request so you don't need to log in repeatedly.

Session cookies expire when you close your browser or log out of daun. Persistent cookies remain on your device but can be deleted manually. You can adjust cookie settings in your browser or app preferences—however, disabling cookies may prevent daun from functioning properly.

We use analytics cookies to understand how users interact with daun—such as which games are popular, how long players stay in sessions, and where they encounter problems. This data helps us improve daun but does not identify you individually. We do not use tracking pixels or third-party analytics tools that follow you outside daun.

Contacting daun About Your Privacy

If you have questions about our privacy practices, requests to access or delete your data, or concerns about how we handle your information, contact our support team via in-app messaging or email. We respond during normal business hours and do not charge fees for privacy requests.

If you believe daun has violated your privacy rights, you have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction. We cooperate with such inquiries and work to resolve privacy concerns promptly.

We at daun remain committed to protecting your personal information and maintaining your trust. Your data security is central to how we operate. This privacy policy describes our current practices. As daun evolves, we may update this policy—we will notify you of material changes and obtain your consent where required by law.