daunTerms of Use

When you create an account on daun and access our platform—whether via Android app, iPhone browser, or desktop—you enter into an agreement with us. These terms explain what we require from you, what we promise to do, and how disputes are handled.

We at daun operate a gaming and sportsbook platform available in supported jurisdictions. Our services include live sportsbook coverage (Liga 1, Piala AFF, Champions League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).

These terms set out your rights and responsibilities when using daun. By registering, you acknowledge you've read and agreed to them. If you have questions, contact our support team—we're here to clarify any point.

Account Opening and Eligibility

To open an account on daun, you must meet several conditions. First, you must be of legal age in your jurisdiction—typically 21 years or older. Second, you must provide accurate personal information, including your full name, contact details, and government-issued identification. We use this information to verify your identity and comply with anti-money-laundering regulations.

When you register on daun, we collect your details and ask for proof of identity and address. This know-your-customer (KYC) process is mandatory before you can deposit or withdraw funds. We do not activate accounts until verification is complete. This process typically takes a few hours to one business day, depending on our review workload.

You are responsible for keeping your password and login credentials confidential. If someone else accesses your daun account using your credentials, you are liable for any transactions made—unless you notify us immediately and we confirm the access was unauthorized. We recommend enabling two-factor authentication (2FA) in your account settings for additional security.

Deposits and Withdrawals on daun

We at daun accept deposits through multiple payment methods. E-wallets like DANA, e-wallet, mobile banking, local payment, and online payment process instantly. e-wallet payments are also instant. Bank transfers via mobile banking, local payment, online payment, and e-wallet may take a few minutes to several hours depending on your bank. Minimum and maximum account preferences are displayed in your daun wallet when you initiate a deposit.

When you withdraw funds from daun, we verify your withdrawal request to prevent fraud and money-laundering. Withdrawals to e-wallets typically process within an hour; bank transfers may take one to two business days. We will not release funds until we've confirmed your identity, the destination account matches your registered details, and the amount does not exceed your verified balance.

We reserve the right to request additional documentation if we suspect fraudulent activity or unusual patterns in your daun account. This may include bank statements, source-of-funds documentation, or additional identity verification. Cooperation with such requests is a condition of continued access to daun.

Promotional Offers and Bonus Terms

From time to time, we at daun offer promotional bonuses or special offers to new and existing users. Any bonus we provide is subject to terms specific to that offer—including rollover requirements, game restrictions, expiration dates, and withdrawal limits. Bonus terms are displayed when you claim the offer and are incorporated into these terms of use.

We reserve the right to modify, suspend, or cancel any bonus offer at our sole discretion. If we detect bonus abuse—such as placing multiple bets on opposite outcomes to guarantee profit, or using bonus funds in prohibited ways—we may void the bonus, forfeit associated winnings, and close your daun account.

Gameplay and Betting Rules on daun

When you place a bet or participate in games on daun, you acknowledge that outcomes are determined by certified random-number generators (for slots) or by live dealer actions (for live-dealer tables) and official match results (for sportsbook). We do not manipulate outcomes in your favor or against you.

All bets placed on daun are binding once confirmed. You cannot cancel a bet after you've submitted it, even if you change your mind. For live games and matches, bets are accepted until the event begins; bets received after the event starts are rejected or voided depending on the game type.

We settle all bets in accordance with official rules for the relevant game or sport. For Liga 1, Piala AFF, Champions League, and other football tournaments, we follow official league and federation rules. For esports events (Mobile Legends, Free Fire, PUBG Mobile), we follow the relevant tournament rules. If a dispute arises about a result, we make a final determination based on official sources; our decision is binding.

Account Suspension and Termination

We reserve the right to suspend or terminate your daun account if we reasonably believe you have violated these terms. Violations include, but are not limited to: providing false information, attempting to manipulate odds or game outcomes, bonus abuse, underage access, or using our platform for money laundering or other illegal purposes.

If we suspend your account, we will inform you of the reason. You may request an explanation or appeal the decision by contacting our support team. If your appeal is denied, we will return any remaining balance in your daun account minus any outstanding fees or disputed amounts.

Upon termination, your daun account is closed permanently. We retain records of your account activity for the period required by law. You may not attempt to reopen the account or create a new account to circumvent our termination—doing so will result in forfeiture of any funds.

Jurisdiction and Legal Notice

Our services on daun are available only where local law permits. Users are responsible for verifying that access and use of daun comply with their own jurisdiction's laws. We do not operate in jurisdictions where online gaming or sportsbook wagering is prohibited by law.

If you access daun from a jurisdiction where our services are not permitted, we reserve the right to block your access, suspend your account, or close it permanently. We will not be held liable for consequences resulting from your unauthorized use of daun in prohibited jurisdictions.

These terms are governed by and interpreted according to the laws of the jurisdiction where daun is operated. Any legal disputes arising from these terms or your use of daun are subject to the exclusive jurisdiction of the courts in that jurisdiction. By using daun, you consent to this jurisdiction and venue.

Dispute Resolution and Complaints

If you believe a bet was settled incorrectly, funds were not credited, or you have another complaint about daun, contact our support team immediately. Provide your account ID, details of the transaction or bet, and a clear description of the issue. We investigate complaints promptly and respond within normal business hours.

If we cannot resolve your complaint internally, we may refer the matter to an independent dispute resolution service or relevant regulatory authority. You have the right to pursue legal remedies through the courts of the jurisdiction where daun operates.

Data Protection and Privacy

When you register on daun, we collect personal data including your name, contact information, government ID, address, and payment details. We use this data solely to verify your identity, process deposits and withdrawals, comply with regulatory requirements, and provide customer support. We do not sell your data to third parties and share it only with payment processors and regulatory authorities where legally required.

We encrypt all data in transit and at rest using industry-standard security protocols. Your password is stored as an encrypted hash and cannot be recovered by us. If you forget your password, we allow you to reset it using your email or phone number; no daun staff member can retrieve your password.

You have the right to access, correct, or request deletion of your personal data. Contact our support team to exercise these rights. We comply with data-protection requests within a reasonable timeframe and do not charge fees for such requests.

Changes to These Terms

We at daun reserve the right to modify these terms at any time. We will notify you of material changes via email or in-app notification. Your continued use of daun after changes take effect constitutes acceptance of the updated terms. If you do not agree to changes, you must close your account and cease using daun.

These terms represent our entire agreement with you regarding daun's services. If any provision is found unenforceable, the remaining provisions remain in effect. We remain committed to transparent and fair operation of daun across all supported jurisdictions, including Jakarta, Surabaya, Bandung, Medan, and beyond. If you have further questions, contact our support team at any time.